Privacy Policy

Most recent date of change: January 2024

This privacy statement ('Privacy Statement') provides you with information about your personal data that is used on www.mcgregornewyork.com ('Website') or in the context of our services, for example to inform you about our products and services and to sell them to you, and for the maintenance, improvement and management of our products and services, but also to provide you with the best experience when you contact us. McGregor respects the privacy rights of its (online) visitors and recognizes the importance of protecting the privacy of collected personal data. For this reason, McGregor has implemented strict policies and security measures to protect your personal data.

This Privacy Statement contains the most important information about the processing of your personal data by Manhattan Outfitters, with registered office at Veemarktkade 8-J1, 5222 AE 's-Hertogenbosch, as data controller (McGregor or we).

Introduction

In accordance with the European General Data Protection Regulation 2016/679 ('GDPR'), this Privacy Statement aims to provide you with a clear understanding of the types of personal data we collect and how we use, may share, and protect your personal data. It also explains the options you have to manage your data and explains what rights you have in that regard. This Privacy Statement applies when you visit and/or use the Website. By using the Website, you agree and understand that we process your personal data in accordance with this Privacy Statement.

1. Data that McGregor processes and why
1.1. Legal basis for the processing
1.2. Use of data and purposes
1.3. Social networks
1.4. Cookies
2. Does McGregor share your information with others?
 3. How long do we keep your data?
 4. Protection and management of your personal data
 5. Minors
 6. What rights can you exercise in connection with your personal data?
 7. Complaints
 8. Changes to or in this Privacy Statement
 9. Contact us

1. Data that McGregor processes and why

McGregor requests certain personal data in order to provide you with the products or services you desire. For example, when you place orders, sign up for our newsletter or create an account. In addition, we may collect certain data through your interaction with us or our Website.

1.1. Legal basis for the processing

We process your personal data on the basis of the following grounds:

  • To perform an agreement with you: When we process your data to conclude the purchase agreement with you, we ensure that we only use the minimum information necessary for the execution thereof.
  • Providing your personal data for certain activities is a contractual obligation. You are free to provide your data or not, but without the requested data it is not possible to enter into or execute the agreement with you and to meet your requests. This means, for example, that you cannot buy products and use our services and that we cannot process your requests.
  • Your consent: We only carry out certain processing operations if you have given us your express consent to do so, for example in the context of marketing activities, sending newsletters, and analyzing your browsing behavior and consumption patterns within the use of your account, in order to personalize your experience on our Website.
  • If you have given your consent to the processing of your personal data, you can withdraw this consent at any time.
  • Our legitimate interests: We have legitimate interests in certain cases to process your personal data, for example to further develop our business operations and improve our Website.
  • A legal obligation: We must comply with legal requirements. For example, we are required to process your data if this is a requirement in connection with taxes, sanctions legislation, claims, attachments, combating money laundering, preventing the financing of terrorism, preventing fraud and over-crediting.

1.2. Use of data and purposes

McGregor may collect and process the following data for the following purposes based on the stated grounds:

  • Subscription to emails and newsletters:
    You can subscribe to McGregor's weekly newsletter by providing your email address in the newsletter module at the bottom of each page of the Website or when completing your order. We will only send the newsletter to online (or registered) visitors if you have opted in to receive the newsletter. All our emails contain an unsubscribe button, so that you can opt out of receiving future emails at any time. You can also contact us using our contact details to exercise your rights.

  • Your account:
    When completing your order via the Website, it is possible to create an account. For this, you must provide your e-mail address and a password. In the account, you can manage multiple delivery addresses, for this we ask for your name and address details (street address, house number, postal code and city name) and telephone number.

  • Selling and delivering products:
    In order to process and deliver your order, we process certain personal data, such as your shopping cart, payment details (credit card number), delivery details, shipping and billing address, order number, and purchase history at McGregor. We also ask for your e-mail address and telephone number to confirm your order (by e-mail), to inform you about your order, and to be able to contact you if necessary to ensure the safe and efficient delivery of the products you have purchased. This purchase and payment data is also processed to manage your deliveries, any claims, returns and refunds.

We also use this information to verify your identity in that context if necessary. The order information can also be used for the development and improvement of our products and services based on our legitimate interest in doing so, for example by asking you for a review of the products you have purchased. We process this information for the execution of the agreement between us. In the context of our customer service, we process your personal data based on our legitimate interests.

  • Information about your preferences:
    This is information we use to ensure you have the best experience when we interact. This includes: preferred language, wishlist items, first delivery address and browser settings. We have a legitimate interest to process this data or ask for your prior consent.

  • Contact:

You can contact us by email, phone, or social media for any questions or comments. We use your contact details (such as your name, phone number, shipping and billing address, email address) to handle your questions, to process complaints and returns, and to provide technical support if necessary. We process these contact details to execute your contact request (or in line with your orders). We can also contact you if there is a problem with your order or to invite you (on a voluntary basis) to review the products you have purchased.

  • To verify your identity:

In certain cases, we are required to verify and check your identity to ensure that you are who you say you are, for example to ensure that we do not provide personal data to the wrong person based on a request.

  • Showing targeted advertisements and suitable products:

We use cookies and similar technologies to collect information about your browsing behavior, the device you use (such as your browser type, versions, and operating system), your geographic location (such as your current login location or your IP address and GPS data), and the use of our Website (such as the date and time of your visit, how long you stayed on our Website, the referral URL (if you arrived at our Website via another website or an advertisement), and the pages visited) in order to show you targeted advertisements.

Data about your use of our Website (including your purchase history, browsing behaviour and interactions while shopping) is also used to ensure that we only show you information that is relevant to you, that provides you with the best deals and offers that may be of interest to you and to optimise your experience as a user of the Website.

We may also collect information via social networks based on publicly available information, such as social media buttons, social media interactions and messages, your 'Likes' and other comments, your social media connections, and your photos, to understand you better, to build a better relationship with you as a consumer, to produce products according to your wishes and to focus our marketing on messages that you find useful and interesting (based on your online behavior), as well as to optimize your social media. Based on this data, profile characteristics can be derived (via profiling) in order to show you targeted advertisements.

We collect and process this data only if you have given your consent. More information about giving or withdrawing consent via cookies can be found in our cookie policy.

  • Improvement of Website and our services:
    Your (limited) location data will also be used to display information (and language) relevant to you. We also use this data to secure our network and improve our services. We have a legitimate interest in doing so.

Please note that we do not collect or store any payment information on our servers. We do this via third parties with whom we have entered into a data processing agreement and who have put in place appropriate security measures to protect all data and personal information obtained. You can find more information about these third parties under point 2.

1.3. Cookies

We may also obtain information through the use of cookies. A cookie is a small file sent to the browser and stored on your device when you visit our Website. The use of cookies helps us to improve our Website and provide a more personalized experience. Some advertisements on our Website are managed by third-party companies. It should be noted that these companies may also use cookies to collect information about our users.

When you visit our Website, unique cookies are placed to recognize your browser from all other browsers that visit our Website. For more information, please consult our cookie policy.

2. Does McGregor share your data with other parties?

Your personal data provided to third parties in certain cases. In order to be able to carry out our business activities, we work together with a number of third parties who are experts in their sub-areas, such as our main service providers. In principle, we provide your personal data to such parties only to the extent that this is necessary for the execution of an agreement with you, if we are legally obliged to do so, if we have your permission to do so or if we have a legitimate interest in doing so. Think of partners for payment, delivery and order processing.

Some parties qualify as so-called processors and will therefore not process your personal data for their own purposes, but only in accordance with the instructions given by McGregor. These processors have been properly selected and offer the guarantee that the rules regarding the processing of personal data are complied with.

We may also disclose your personal data to the police and to judicial and administrative authorities, in accordance with the law, for the detection and prosecution of criminal offences, the prevention and protection of threats to public security, to enable us to exercise or defend a legal claim, and for other reasons relating to the protection of the rights and freedoms of others. It is also possible that in the event of a sale of certain assets, a merger or an acquisition, we may provide your personal data to the potential buyer.

3. How long do we keep your data?

We retain your personal data for a limited period of time, depending on the type of activity involved in the processing of your personal data. For example, data used to send you newsletters or offers will be deleted after you unsubscribe, and personal data used to create your account will be deleted within 2 years after termination of this account. However, we retain this personal data for a longer period after you have deleted your account to the extent necessary to comply with our legal and regulatory obligations, and for the purposes of fraud monitoring, detection and prevention. We also retain your data to comply with our tax, accounting and financial reporting obligations. Where we retain your data, we will do so in accordance with all limitation periods and data retention obligations imposed by applicable law.

After these periods, your data will be permanently deleted or otherwise irreversibly anonymized.

4. Protection of your personal data

We have taken appropriate technical and organizational measures to protect your data against loss, modification, access or incorrect use. This includes in particular the following measures:

Encryption and security

McGregor has implemented several security measures to maintain the safety of your personal information. All payment information you provide is transmitted via Secure Socket Layer (SSL) technology, which encrypts your information before it is sent to us to protect it from unauthorized use. In addition to SSL encryption, we use MasterCard SecureCode, which provides an extra level of security when you place an order. This code protects you from the incorrect use of your credit card number. All payment information is processed via a portal provider and is not stored or processed on our servers. Although we do our best to protect your personal information, security cannot be guaranteed.

Third party links

Our Website may contain links to external websites operated by other companies. These third party links may collect personal information from visitors to their website. McGregor is not responsible or liable for the content and activities of these linked websites.

5. Minors

If you are under 16 years of age, we ask that you notify your parent or guardian and obtain parental or guardian consent before providing your personal information to us.

6. What rights can you exercise in connection with your personal data?

You have the right to view, change or supplement the personal data we have obtained from you. You have the right to object to the processing of your personal data. In certain cases, you can also ask us to limit the processing of your personal data, to transfer it to another controller or to delete it. If you wish to exercise one of these rights, you can send a request to our customer service via support@mcgregornewyork.com, indicating that the request concerns personal data.

To prevent us from providing your personal information to someone else, we may ask you to provide certain personal information to verify your identity. For example, we may ask you to log in to your account, or to provide the last digits of your account number, your telephone number or other information.

You will receive an overview of your data or an answer to your request within one month of receipt of your request, unless we are dealing with complex requests or a large number of requests. In those cases, we can extend our response period by two months. We will inform you of this in any case within one month of receipt of your request.

7. Complaints

Although we hope that this will not be necessary, you may have complaints about our use of your personal data; in that case, please send an email with a description of your complaints to support@mcgregornewyork.com. We will process your complaints and respond to all complaints received by us.

If you believe that we have wrongly failed to respond to your request(s) or that the processing of your personal data has been unlawful, you can file a complaint with the supervisory authority responsible for compliance with data protection rules. In the Netherlands, these complaints can be filed with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl. If you are dissatisfied with the way in which the complaint has been handled, you can then appeal to the court.

8. Changes to or in this Privacy Statement

McGregor reserves the right to make changes to this Privacy Statement without prior notice. Changes will be published on our Website, stating the date of the last update. If you continue to visit the Website, you are automatically bound by the changed Privacy Statement. We therefore advise you to check this Privacy Statement regularly.

9. Contact us

If you have any questions about our use of your data, how to exercise your rights, or our policies, please contact us using the details below.

Phone: +31(0) 73- 7200 190 (Monday to Friday 9:00 – 17:00 CET)
E-mail: support@mcgregornewyork.com